INTRODUCTION
To browse and use the website you agree to comply with and be bound by the T&Cs which govern our online relationship with you. They are legally binding on us both.
PLACING ORDERS
Your shopping bag is your purchase order.
If you place an order, you will need to enter the information required for billing and delivery of the items. The information that you provide will then be binding on you. In the case of an error in the delivery details, Our Little Wardrobe may not be held liable for any inability to deliver the item(s).
All orders are considered firm and may only be cancelled with Our Little Wardrobe’s consent, and this under conditions that will indemnify the latter against any harm or damage incurred as a result of the cancellation.
We reserve the right not to accept your order. This may occur where we are unable to obtain authorisation for payment, shipping restrictions apply to a particular item, or the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
We reserve the right to refund your order for whatever reason.
CANCELLING ORDERS
You have the right to cancel your order if it has not yet been shipped.
To let us know you have changed your mind and wish to cancel your order, please email us at info@ourlittlewardrobe.com.
If your order is cancelled before shipment, we will issue you with a full refund including any delivery charge.
We issue refunds via the payment method you used to place the order.
RETURNS
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges.
The information provided on our website is to the best of our knowledge and we have endeavoured to accurately describe the condition of each product. However if your product is damaged or largely not as described, please email us at info@ourlittlewardrobe.com so that we can try and help you.
DISCOUNTS & PROMOTIONS
Discount codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion or offers and must be redeemed by the date published, if provided. Discount codes are restricted to one use per customer.
PAYMENTS
By placing an order on the website, you confirm that the payment details provided by you are valid and that, if you are using a credit/debit card, it belongs to you or you have been specifically authorised by the owner of the credit/debit card to use it. You confirm that when your order is accepted and processed by us, payment will be made in full.
DELIVERY
Delivery dates are estimated from the point of dispatch and are not guaranteed. We are not responsible for any delays caused by the couriers.
REGISTRATION
The account password you provide should be unique and kept secure. You must notify us of any breach of security or unauthorised use of your account.
If you are under 18, you must inform a parent or guardian about our Terms & Conditions before you register to use this Website or any of its services.
OUR RESPONSIBILITY TO YOU
We have taken every care in the preparation of the material on our website. Original prices are estimations of recommended retail prices. However, the material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy or suitability for any particular purpose.
GENERAL
These T&Cs contain the whole agreement between us and you relating to the supply of products and/or your use of our website.
No additional terms or conditions requested or communicated in any way by you will form part of our contract whether accepted or not by an employee of ours. We may revise and amend these T&Cs from time to time. You will be subject to the terms and conditions in force at the time that you order products from us or otherwise use the Site.
These T&Cs are subject exclusively to English law. We will try to solve any disagreements quickly and efficiently. Any court proceedings must take place in England or Wales.